Service and Repair

All servicing and repair is performed by our sister company, Spafix.


hot tub repairDo you have a Hot Tub SOS?

Call us today, we will attend to any spa, any problem. You get home from work, you put your bathers on, pour yourself a glass of wine, and wander out to your steaming hot tub, but then… oh dear! We know how frustrating it is when your hot tub fails, and that is why our breakdown repair service offers the quickest overall process to get your spa hot and bubbly again.

Parts in stock

In the unlikely event we have to make a second visit with the correct parts we aim to do so in the shortest time possible. We only charge the callout and mileage fee once and we also give you the balance of the original hour if any revisit is needed.

How much does it cost?

Our service call out charges reflect how far we have to travel to your house. We keep our prices reasonable and ahead of our competitors as we often manage to group jobs together to save our customers money. All our quoted call-out prices include the first hour on-site and the VAT.

Can we fix it?

We repair over 20 different brands of Spa and Hot Tub, including Spaform, Arctic Spas, Dimension 1, LA Spas, Hot Spring, Saratoga, Coleman, Sunrise, Hot Tubs Direct, Leisurerite, Hydropool, Hydro Spa, Southwest Spas, Catalina, Master Spas, Golf Coast, even Chinese Spas and many more. With a broad range of contacts and suppliers, we aim to get your Hot Tub bubbling again as quickly as possible, so that you can get back to unwinding, and letting us take the stress for you.

When was your last service? We offer maintenance contracts!

An important part of making sure your hot tub runs properly is to have a regular service. This provides peace of mind, safe in the knowledge that your spa has been professionally cleaned and every working aspect inspected and function checked for performance. For our full range of service options have a look at our Hot Tub Servicing and Maintenance page. You might also be interested in our Hot Tub Maintenance Contract options.

Just need a part?

If you have an idea of what is wrong and you are confident you know which part to replace and how, then you can call us on 023 9354 1154 to place an order or email us at


MicroSilk® by Marquis will help keep skin looking radiant and glowing.

There are numerous benefits to using MicroSilk with your Marquis hot tubs, from anti-aging to serotonin production, for a happier, healthier you.

MicroSilk® bubbles are approximately between 50 and 100 times smaller than usual hot tub bubbles, they are also negatively charged.

What does this mean?

The smaller bubbles carry a much more concentrated amount of oxygen, this leaves skin feeling refreshed, revitalised and looking radiant and glowing. Not to mention, smaller bubbles gives a much more luxurious bathe, by creating more bubbles they are evenly distributed around the body for an almost weightless feeling.

Negatively charged anions can improved serotonin levels in your body, by stimulating relaxation, you’ll begin to feel happier and soothed after a luxurious bathe in the hot tub. This helps you sleep better, and wake up easier.

MicroSilk also stimulates the Immune System, promotes healing, cell regeneration, cell respiration, and killing bacteria.


Adding that extra flare to your new Hot Tub
Our environment modules are crafted to the same standards that our hot tubs are built with. They are built to withstand all natural elements like wind, rain and snow, they are also durable, being able to withstand heavy use.


You can build your environment how you want it – all at once or piece by piece. Our flexibility means you can spread the cost of your Environment, or gives you time to experience the added functionality and decor that they bring before you decide to purchase more.

Our Counter Cabinet provides handy storage for all your hot tub items and can be used as a poolside bar for those Friday night glasses of wine.

Our Fillers help to create a seamless flow around your hot tub – these can be used as a bench to cool down or simply as a counter-top.

Our accents will add an extra flare to your hot tub. From Shelves, stools, planters and towel bars, add functionality and style with ease.

Smart Clean

Hygienic, efficient, automated.

Our SmartClean software knows when you’ve used to the hot tub, and will automatically perform a clean cycle. The cleaning cycles filter 100% of the water between 60-160 times a day – so you don’t have to! The SmartClean software helps reduce maintenance time and cost, meaning more time bathing and less time preparing.

You can also set cleaning cycles to occur when you aren’t using the hot tub to help keep your energy costs down.

How does it work?



Your personal masseuse.

Our hot tubs deliver the very best in hydrotherapy, by controlling flow, heat, and location of the water. Our specifically regulated water temperatures deliver waves of hot water into your deep muscles, aiding relaxation and relief. While you control the direction and intensity of the jets to focus on your specific areas of need. Sore feet? Switch the flow to focus on your lower body, tense back muscles? Switch the jets to focus on the upper body to provide a soothing, relieving back massage.


Here at Harbour Spas, we value your privacy and your time, the details you provide us with above will not be used for any other purpose than to give you a call to discuss your Hot Tub Journey with us. We will undertake a call with you to understand your needs and requirements from your Hot Tub and to arrange a FREE site survey. Your details will not be sold/passed onto any 3rd parties under any circumstances.